Question: How Do I Contact G2a Support?

Can I get a refund on g2a?

If a digital item you purchased on G2A.COM is not as described, doesn’t work or has been removed from your account, you will receive a refund..

Why is my g2a account banned?

Suspended Account If our system detects serious problems with your seller’s account, it may suspend it for further verification. Once this happens, creating new offer is not possible. If you see such a message on your G2A.COM dashboard, create a Seller Support ticket as soon as possible.

Why is g2a bad?

The most obvious reason G2A is worse for you as a consumer is that it is a risk. You could very well purchase a key from G2A and not have it work, which then leaves you without the cash and no key. Maybe you do get a legitimate key. The service is much worse than approved retailers most of the time too.

How long does g2a take to refund?

It should technically happen within just 3 days. If the payment did go through, the merchant will be able to request that the payment be reversed via the payment processor portal. This refund will take between 3 to 5 working days, depending mostly on your bank’s policy.

What if g2a key doesn’t work?

If you purchased the correct product but your key turned out to be used, invalid, revoked, etc. – please contact the seller via the “Start conversation with seller” tab after logging in to your G2A Account. If there is indeed a problem, the seller can then send you a new key or offer a refund.

How long does g2a support take?

This usually is done within minutes, but it can (rarely) take up to 1 hour. We appreciate your patience! If you purchased a pre-order, you’ll get your cd-key on the release date of the game. You can check the release date on the product’s page on G2A.com.

Is g2a pay safe?

G2A PAY is secure payment gateway, so it doesn’t matter if you pay with credit or debit card, via bank transfer, or other online methods – you can be sure your financial data is safe.

Are g2a keys legit?

Yes, G2A is legit. A game developer cannot dictate where you can buy its products, and there is nothing illegal about buying a game key for less than the retail price. … It is also possible that you could buy a non-working game key on G2A.

Are g2a keys instant?

For products purchased from “instant delivery” offers – the cd-keys will be delivered in a few seconds; For products purchased from “Up to 24h delivery offer” – the cd-keys will be delivered once the seller is ready to send them to you.

Can you get scammed on g2a?

The only way to get money from g2a is from the seller directly, essentially if the seller (that you suspect is a scammer) is going to issue you a refund. … g2a money back guarantee is a misleading at best and just scam at worst, they got paid about half of the price (in fees) that you paid for the item.

Can g2a get you banned?

Valve can ban you for pretty much any reason, or no reason at all; it’s included in the various forms you agree to when you make an account. However, it’s not likely for you to be banned from Steam for buying games on G2A.

Are g2a keys stolen?

ORIGINAL STORY 12.30pm UK: After years of shrugging off claims it sold stolen keys, grey-market reseller G2A has admitted to shifting copies which were “illegally obtained”. … Nearly a full year later, G2A has come forward to say… yes, after looking into things, it had indeed sold keys for Factorio which were stolen.