Quick Answer: How Long Does It Take To Receive A Replacement Phone From Asurion?

Will I get a new phone from Asurion?

For all valid claims we will either repair or replace your product.

However, each claim is unique.

In some instances, where we are unable to repair your product, we will replace with a new or refurbished product of like kind and quality to the original product..

How long does it take asurion to review a claim?

My point is that if you have Asurion coverage on your iPhone, regardless of whether you have ATT or Verizon, Asurion told me they require a faxed notarized affidavit to file any iPhone claim for either carrier and can take up to 24 hours to review the claim and recontact you via email or phone before even beginning to …

What happens if you don’t send your phone back to Asurion?

Be completely honest with all concerned about what you wish to do. Simple. Be honest and return the damaged phone to Asurion, or they will charge you a couple hundred dollars as a penalty. HOWEVER, if you owe $1400 to AT&T they can blacklist your new replacement phone if you default on your bill.

Can you use a phone after reporting it lost?

If your phone is lost, it is not eligible to be blocked from the network. You should be able to set it as lost using either Find My iPhone or Android Device Manager. … When a phone is reported stolen, most carriers will blacklist the IMEI such that it cannot be activated again.

Can a phone reported lost be activated?

Originally Answered: Can a lost or stolen phone be activated? Yes. Report it to your carrier. Then they can blacklist the phone itself making it unusable even with a new sim card, even if someone unlocks it, and tries to use it with anogher carrier.

Can I get my money back from Asurion?

If you cancel within thirty (30) days of contract purchase, and we have not paid a claim, you will receive a full refund, less a cancellation fee of $50.00 or 10% of the Plan price.

Does asurion cover lost or stolen phones?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight.

Does asurion come to your house?

Next-day device replacement or Fast Repair Save money instead of paying full retail cost, and get a replacement device as soon as the next day. For cracked screens, same-day repair may also be available at an Asurion Certified Repair Provider or by having a certified technician come to your home or office.

Does Assurant give new phones?

It is not T-Mobile but Assurant (insurance company) that replaces the device. Usually it is a refurbished but on occasion they are new.

How long does it take to get a replacement phone through insurance?

Usually only takes about 1-3 days unless the phone is on back order.

Does asurion blacklist lose phones?

When you make a claim through Asurion, they will blacklist the phone if you claim it has been lost or stolen. Only Asurion will be able to remove it from the blacklist, Fido has no control over this.

What’s better AppleCare or asurion?

Asurion offers great coverage and you can easily wrap it into your phone service to make paying for it and using it simple. The one downside, however, is that it locks you into long term plans with your phone company. AppleCare now covers your no matter where you are in the world.

How much does it cost to replace a phone with Asurion?

Repairs as low as $29 so breaking your phone won’t break the bank.

What happens if you find your phone after it was lost and claimed?

If you reported the phone lost or stolen, and Asurion replaced it, the lost or stolen phone, if it’s found, is blacklisted, and will remain so. Keeping a phone you made an insurance claim on is fraud on your part.

Can an IMEI be unblocked?

Pay an IMEI unblocking service Others can unlock your phone, but they can’t remove it from IMEI blacklists. Even reputable services could have trouble reinstating your T-Mobile phone’s IMEI. Two companies that offer IMEI unblocking are IMEI Authority and Cell Unlocker.

Are asurion replacement phones unlocked?

Apple will not unlock a phone. … It is done through the carrier. They can tell you if the device is unlocked.

How many claims a year can you make with Asurion?

two claimsMonth-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim).

Do you have to return your damaged phone to Asurion?

You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device. You will need to return the damaged or defective device within 10-15 days to avoid non-return charges. Check your wireless carriers’ program specific information.

How does asurion know what phone you have?

They go by IMEI, (International Mobile Equipment Identity) which is unique for every phone. When you make a call your phone sends the IMEI to the tower which at its end keeps a record of it. Tmobile CS can pull up that record and if the IMEI doesn’t match a Tmobile’s phone IMEI your insurance claim will be declined.